We've set the date for Order 26! Order 26 will begin Thursday, July 21st at 10:00am PDT. All of the new FLO Wheels will be available during Order 26. We shipped two containers of wheels that will be arriving and shipping on different dates. For more information on shipping dates, please see the answer to Question 5 below.
There are currently 1,611 people signed up for the 1,500 wheels available during Order 26. Please know popular wheels may sell out very quickly during Order 26. Popular wheels can sell out in less than 2 minutes.
Every wheel purchased within the first hour will receive a FREE Silca Valve Extender (FLO 60s and 90s), Continental tube (FLO 30s and 45s), or Silca FLO DISC Tool (FLO DISCS). The best way to get ready for Order 26 is to read the "General Information" and FAQ below. We can't thank you enough for your support and patience. If you have any questions about Order 26 please let us know.
Order 26 begins July 21, 2016 at 10:00am PDT. Access the store here. You will need a store account to checkout. We recommend creating your account here before the order starts to save time.
On July 21, 2016 the "Store" page will feature a countdown timer one hour prior to the start of Order 26. When it hits 00:00:00:00 refresh your page to begin shopping.
1,500 wheels will be available during Order 26.
All wheels will be available during Order 26.
Wheels will be shipping on two containers. The first container is scheduled to arrive in on July 25th and will be shipping to customers in late July/early August and the second container is scheduled to arrive on August 6 and is scheduled to ship to customers through mid August.
There are currently 1,611 people signed up for Order 26.
All sales are on a first-come-first-serve basis. We are working hard to eventually have stock. For more information, please read this blog article.
Orders tend to sell out quickly. Popular wheels can sell out in less than two minutes. We suggest being online at 9:55am PDT if you are interested in buying wheels. We are not trying to be pushy we just want to be honest.
Adding a wheel to your shopping cart does not guarantee it is yours. You must check out to confirm your order.
Questions About Order 26
Q1. How and where do I place my order?
A1. The store will open 10:00am PDT on July 21st, 2016. On the morning of the order, the store page will have a count down timer on it. When the count down timer hits 00:00:00:00, refresh your browser to access the store and begin shopping!
Note* You will need to create an account to shop in our online store. To save time during Order 26, we highly recommend creating an account before Order 26 begins. You can create your account here.
Q2. Do we have live up to date inventory on our site?
A2. That’s sort of a yes and no question. When you select the product you will see how many are available under the “Bearings or Bearing/Build” pull down menus (The “Sticker Color” pull down does not show how many wheels are in stock.). If there is one left and you add it to your cart it does not mean you have secured the wheel. You must complete your transaction to confirm the wheel is yours. If someone else has bought the wheel before you've checked out, you will receive an out of stock warning when you hit the confirm order button.
Q3. My page is really slow. What should I do? (We hope this doesn’t happen!)
A3. We have done all we can to beef up the server to prevent issues. That said there are no guarantees. When you add a wheel to your cart it may take a second or two to load. Please do NOT hit the "Add to Cart" button multiple times. If you do, you will add more then one wheel to your shopping cart. If there are any technical difficulties during the sale, please be patient, we will be working to correct them as soon as humanly possible. If your page is slow after hitting the “Confirm Order” button, PLEASE DO NOT REFRESH YOUR BROWSER.
Q4. Will I get a Silca Valve Extender, Continental Tube, or Silca FLO DISC Tool?
A4. A FREE Silca Valve extender will be included with each FLO 60 and 90, a free tube will be given with each FLO 30 and FLO 45, and a free Silca FLO DISC Tool will be given with each FLO DISC.
Q5. When will the wheels ship to me?
A5. The wheels will ship on two containers. The first container is scheduled to arrive on July 25th and the second is scheduled to arrive on August 6th. Orders will be shipped in the order they are received. Each container will take about two weeks to ship. We plan to finish shipping by August 20th. If you have questions about the shipping schedule, please let us know.
Q6. Do you still sell wheels with ceramic bearings?
A6. For 2016 we have discontinued our ceramic wheel line. After testing, we did not find there was a performance improvement over our Japanese EZO stainless steel bearings.
Q7. Do you offer Shimano 11 speed freehub bodies?
A7. All of our rear wheels ship with 8/9/10/11 speed compatible freehub bodies. They also ship with a spacer for people running 9/10 speed cassettes.
Q8. What payment methods do you accept?
A8. We accept Visa, MasterCard, American Express, and Discover. We do not accept PayPal.
We hope that this answers your questions about Order 26. Please feel free to contact us if you have any further questions.