July 2, 2012
FLO Cycling - Pre-Order 2 Update
We are getting close to completing the shipping of Pre-Order 1, which means it is time to start planning for Pre-Order 2! We learned a lot from the first time around. To make things as smooth as possible, we are going to start Pre-Order 2 while the wheels are on the boat headed for the USA. This reduces lead times for you and allows us to deliver better customer service. Here are the preliminary details as of today:
Number of Wheels Available
Pre-Order 2 will consist of 400-500 wheels. The shopping cart will be set up with the known inventory on the day of the pre-order. When the wheels are gone they are gone. If you are not able to get the wheels you wanted, we are sorry. We are doing our best to keep up with demand and we are sorry for any frustration you may have experienced while waiting for our supply to catch up! We are doing the best we can to produce as many wheels as possible. If you aren't able to get a set of wheels in Pre-Order 2 don't worry, we plan on offering Pre-Order 3 (with another 400-500 wheels) approximately one month after Pre-Order 2.
Current Size of Pre-Order 2 List
The waiting list for Pre-Order 2 consists of 1,314 people. We are telling you this is to give you a better idea of our demand and to help you understand any potential restrictions on sales day. During Pre-Order 1, we sold out of most wheels in under 20 minutes. If you are serious about wheels, we recommend being online early. As we get closer, there will be a launch process that will explain everything you need to know about Pre-Order 2.
Estimated Pre-Order Date and Shipping Date
Our goal is to offer Pre-Order 2 by late July or early August. If all stays on schedule, the launch will start in roughly 3 to 4 weeks and wheels should start shipping to customers before the end of August. We hope this works out for those who have been waiting.
We would like to say thank you for everyone's patience. We know you that waiting for a product isn't easy, but trust that we will continue to do all we can to deliver wheels as fast as humanly possible.
Please let us know if you have any questions or comments.
Jon and Chris